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Tech call center in NW Vegas may create up to 800 jobs

Reported by: Fatima Rahmatullah
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Updated: 6/06/2014 11:08 pm
LAS VEGAS (KSNV & MyNews3) -- A Tennessee-based technology company is expanding to Las Vegas that could create 800 new jobs within the next five years.

Asurion is a big win for southern Nevada.

It is a big win -- when a global leader in technology protection is opening a new call service center.

The company says it is bringing 500 jobs right away and up to 800 in five years.

The average wage will be more than $15 an hour.

“So you get a recognized name and within their industry they're moving wage upward, upward for southern Nevada and we're creating a significant amount of jobs,” said Jonas Peterson of the Las Vegas Global Economic Alliance.
Jonas says the company will have a huge economic impact on the area.

“Asurion over the next 10 years is expected to provide an economic impact of one billion dollars when you spread that out across our entire economy that makes a dent,” Peterson said.

Following a vote of approval by the Board of the Governor’s Office of Economic Development, Asurion LLC in May formally committed to Las Vegas by way of signing a lease.

The company has plans to hire 500 employees by the end of the year, with room to grow in the future.

The company provides premier support that enables users to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices.

Asurion’s office will be at 6605 Grand Montecito Parkway. The company plans to fill various roles including support technicians, managers and supervisors. Interested applicants should visit for up to date job postings.

“I am proud to welcome Asurion to the Nevada family,” said Gov. Brian Sandoval. “Asurion has shown a strong commitment to its employees and the communities where they reside. I am confident it will make a great addition to our business community, and I look forward to Asurion’s continued investment and success in Nevada. My thanks to the Las Vegas Global Economic Alliance for its great work in this effort.”

“In partnership with our clients, we help millions of consumers every year solve the often complex issues that come with interconnected devices by providing a single, friendly and knowledgeable expert support technician, capable of addressing a wide range of hardware and software topics and issues,” said Sue Nokes, senior vice president of customer solutions at Asurion.

“We are proud to call Las Vegas home to our newest Premier Support Solutions center. We have found exceptional talent here and are grateful for the warm welcome we’ve already received from the Las Vegas community, local businesses and government officials.”

“With a targeted focus to further develop Nevada’s Information Technology industry, Asurion’s commitment to southern Nevada is an important step forward in solidifying the state’s presence in the industry. I thank Asurion for its commitment to Nevada,” said Steve Hill, director of the Governor’s Office of Economic Development.

“The State’s location and business-friendly environment were two of the top reasons that Asurion chose Nevada over 13 other qualified cities/locations. Over the next 10 years, the estimated economic impact from Asurion is over $1 billion – a significant footprint on Nevada’s economy, especially in southern Nevada. I welcome Asurion to Nevada, and I hope the company will continue to expand in Nevada in the years to come.”


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