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Spanish exchange site gets delayed further

Reported by: Sandra Gonzalez
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Updated: 4/10/2014 2:54 pm

LAS VEGAS (KSNV & MyNews3) -- Nevada's Spanish version of the Silver State Health Insurance Exchange is not up and running as scheduled.

It wasn't ready Oct. 1 for the initial launch of the exchange. Then we were told mid-November, which pegged Sunday morning, Nov. 17 as the launch day.

As of late Monday afternoon, Nevada Health Link said it expects the Spanish portal to be ready for enrollment later this week.

Enrollment period is open, and families are getting signed up at the Ramirez Group, a designated "navigator" site that is able to help people who primarily speak Spanish.

"Whether the website is in Spanish or not in Spanish, the assisters are fully bilingual and are trained in both English and Spanish. So they can help the Spanish speaking community regardless of whether the website is functioning or not," said Andres Ramirez, President of the Ramirez Group.

While the Spanish website is up and running, live enrollment is delayed. But over the past month and a half, Spanish speaking residents needing health insurance have still been trying to enroll with help on the phone or in person.

"And so for those individuals who want to be able to complete it online in the Spanish language, there will be a percentage of those who can, but overwhelmingly the number of people who need help are going to call or come see a navigator/assister group like Ramirez Group to help them with the process.

But for those who want to sign up, using the Spanish language portal, they will still have to wait for it to go live.

Nevada Health Link has not set a specific date for launch, it just states "later this week."

News 3 will be following the story and bring you more specifics as soon as they become available.



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