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Portion of 911 calls missed during two-hour outage

Reported by: Christine Kim
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Updated: 5/14/2014 6:45 am
LAS VEGAS (KSNV — An outage at Metro's 911 dispatch center leaves the department unable to process a portion of emergency calls for two hours Monday.

A spokesperson for Century Link, the telecommunications provider for the Call Center, said a technical error during an update is to blame for the outage.

Century Link says the 9-1-1 system is fully operational, and backups are in place.

The outage remains under investigation.

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